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FAQ
Answer to the
questions we hear
most often
Do you take on small projects?
We’re flexible. Whether you need a complete identity or just a standout landing page, we’ll tailor our process to fit your scope — without compromising quality.
Can you work with existing brand?
Yes — we love working with existing brands. Whether you have a full identity system or just a logo and a color palette, we can build upon your foundation and create visuals, campaigns, or digital experiences that stay true to your brand while elevating it in fresh and strategic ways.
What’s your typical project timeline?
It depends on the size and complexity, but most projects take 2–6 weeks. We’ll always set clear milestones before we start — no surprises.
How does the pause feature work?
We understand you may not have enough design work to fill up entire month. Perhaps you only have one or two design requests at the moment. That's where pausing your subscription comes in handy.
Billing cycles are based on 31 day period. Let's say you sign up and use the service for 21 days, and then decide to pause your subscription. This means that the billing cycle will be paused and you'll have 10 days of service remaining to be used anytime in the future.
How will I request designs?
Deliphic offers a ton of flexibility in how you request designs using Trello. Some common ways clients request designs is directly via Trello, sharing Google docs or wireframes, or even recording a brief Loom video (for those who prefer not to write their briefs out). Basically, if it can be linked to or shared in Trello, it's fair game.
What if I don’t like the design?
No worries! We'll continue to revise the design until you're 100% satisfied.